In his column published in the August edition of South Carolina Living magazine, Executive Vice President and CEO, James P. “Pat” Howle alerted members about remodeling plans that will impact members who use the Socastee office. The remodeling project is scheduled to begin September 28.
CONVENIENCE is the name of the game in today’s fast-paced world, which is why we offer a variety of payment options—everything from mobile apps to My Energy Online to pay stations at many local banks to Bank Draft.
Even so, many members of Horry Electric Cooperative still value the time-honored tradition of transacting business in person, which, of course, we welcome.
It’s always a pleasure to see our members, both at our Conway and Socastee offices. In order to enhance our service to members at both locations, we will be making some changes over the next several months.
The Socastee office will undergo significant improvements which will entail a few temporary changes for members. Effective at the end of the business day on Sept. 25, we’ll be moving next door to our sister co-op, Horry Telephone Cooperative (HTC).
When the business day begins on September 28, members will be able to find us next door and will be able to pay bills and conduct other HEC business.
The Conway office, meanwhile, will be conducting business as usual on Cultra Road, with just a few minor, temporary inconveniences.
We’re still finalizing plans at this point, but promise to keep you posted on our progress through South Carolina Living, our Facebook page and other social media, as well as signage at both locations, of course.
We hope you’ll pardon the temporary inconvenience, but recognize that, as with everything we do at Horry Electric, it’s being done with better member service in mind.